
What is a help desk? - IBM
Mar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time.
¿Qué es help desk? | IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas.
IBM Support
IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.
Contacting IBM Technical Support
If you are eligible for and registered with IBM Support, you can contact IBM Support to open a technical support case. If you are not eligible for IBM Support, click the Help icon in the upper …
Was versteht man unter einem Help Desk? | IBM
Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen.
Contact Support - Worldwide Help desk - IBM
Contact Support - Worldwide Help desk When contacting support provide IBMid username and/or email address in the email request.
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What is a service desk? - IBM
The main focus of an IT help desk is on fixing issues, while a service desk is more broadly focused on delivering services to users. Therefore, the former is for tactical IT support, while …
Che cos'è un help desk? - IBM
Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale.
What is customer support? - IBM
What is customer support? Customer support is the practice of assisting customers with inquiries, issues or concerns regarding a product or service by providing guidance, solutions and a …